General Queries
Where are you located?
Our facilities are located on Gladstone Road, Nassau, Bahamas. You can find an interactive map for directions here.
What are your hours of operation?
Sysco Bahamas is open Monday to Friday | 8AM to 4PM.
Should you wish to meeting with your Sales Representative or someone in our Administrative or Operations departments, we ask that you please call in advance.
Orders & Delivery
How can I place an order?
To place an order you can come in, call us, or place an order online through our Sysco Shop.
How can I schedule a delivery?
A delivery can be scheduled by simply stating what day you would like to receive your order or choosing the date online, when checking out your cart.
What is your order process & delivery timeline?
Once an order is place and a delivery time selected or stated, you will receive your order.
What is your delivery schedule?
We deliver Monday through Saturday.
I’m in the Family Islands. How can I receive my order?
We have a family island department that places and route orders to whichever boat you prefer.
What forms of payment do you accept?
We accept bank transfers, card payments, cheques and cash payments.
Can I pay online?
Yes you can make online payments here.
Can I cancel an order?
Please click here for information about order cancellations.
What is your Returns / Refund policy?
You can find information on our Returns and Refunds here.
Customers
What types of customers do you cater to?
We welcome all customers throughout the islands – from hotels and restaurants, to foodservice management and retail. We also welcome Cash & Carry customers, and we are happy to assist with Yacht Provisioning as well. You can find more information here.
How can I sign up to become a customer?
You can sign up by filling out an account application of your choice and emailing it to us. Click here to get started.
Do I need to have an account to place an order with Sysco Bahamas?
No, you don’t need to have an account to place an order. Walk-In Customers are welcomed in our Cash & Carry department; however, an account is required for deliveries.
Do you offer Customer Business support or resources
Yes we do our business resource team is always happy to assist. Click here to learn more.
Products
What types of products do you offer?
You can find lots of information pertaining to our global product range here.
How can I place an order for a Specialty Item?
Special orders can be placed by contacting your Sales Representative or our Cash Sales office here.
How can I find out about new products, events, and promotions and more?
You can sign up here to join our mailing list and ensure you receive the latest information about new products, events and industry news. You can also follow along with our blog – the Dilly Daily News.
Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With over 69,000 associates, the company operates approximately 325 distribution facilities worldwide and serves more than 650,000 customer locations.
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